Privacy Policy for HRG Investigations
Introduction
HRG Investigations (“we,” “us,” “our”) is committed to safeguarding the personal information of clients and visitors to our website. We operate as a licensed private investigations firm under the laws of Texas. This Privacy Policy explains how we collect, use, disclose and protect information collected through our website and services. By using our site, you agree to the practices described in this policy.
Information We Collect
- Information you provide: When you contact us via our website, phone or email, you may provide personal information such as your name, email address, telephone number, mailing address and details about your investigation needs.
- Automatically collected information: Our site may log your IP address, browser type, device information, pages visited and referring links. We may use cookies and similar technologies to remember your preferences and improve site performance. You can disable cookies in your browser settings.
- Publicly available or third‑party information: In connection with investigative services, we may collect data from public records, open‑source intelligence and other third‑party sources where permitted by law.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide consultations;
- Conduct investigations and deliver services you request;
- Maintain internal records, invoicing and compliance;
- Communicate with you about updates or changes;
- Improve our website’s performance and user experience; and
- Comply with legal obligations or law‑enforcement requests.
We do not sell your personal information to third parties. We may share information with trusted service providers (e.g., hosting, email providers) who support our business operations; these providers are required to maintain confidentiality.
Confidentiality & Legal Obligations
As a licensed investigations company, we are legally required to protect the confidentiality of information obtained for clients. Under Texas law, a license holder may not disclose information obtained for a client except at the client’s direction or as required by lawtexas.public.law. We may be required to disclose information to law enforcement or a district attorney if it relates to a criminal offensetexas.public.law. Any such disclosures will comply with applicable statutes and court orders.
Data Security
We employ administrative, technical and physical safeguards designed to protect personal data from unauthorized access, disclosure, alteration and destruction. These include encryption, secure storage, limited access to personnel and regular security reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, analyse traffic and improve functionality. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some site features may not function properly without cookies.
Your Rights
You may request access to, correction of or deletion of your personal information by contacting us. We will respond to reasonable requests consistent with applicable law. If you have provided information that is inaccurate or incomplete, please let us know so we can update our records.
Third‑Party Links
Our site may include links to third‑party websites. We do not control and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and post the new policy on our website. Continued use of our website after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
HRG Investigations
2407 S Congress Ave, Ste E, Austin, TX 78704
Phone: (833) 788‑0007
Email: info@centraltexasdigitalforensics.com